Health insurance

When can I cancel ?
When you sign up for a Lovys health insurance plan, you are committed for one year. You can cancel your Lovys health insurance on the anniversary of you...
Thu, 21 Mar, 2024 at 9:15 AM
Can I change my cover plan?
You must have been insured for at least one year in order to change your coverage. When you receive your notice of expiry, you can request a change of cover...
Thu, 21 Mar, 2024 at 9:17 AM
When will I receive my third-party payment card ?
You will be able to find a digital version of your "tiers payants" card in your customer area, 48 hours after signing up. Concerning the paper...
Thu, 21 Mar, 2024 at 9:17 AM
When will the teletransmission be made ?
La télétransmission est un échange informatisé d'informations entre les différents acteurs de la santé, notamment entre les médecins, la sécurité social...
Thu, 21 Mar, 2024 at 9:19 AM
What is the level of reimbursements in optics ?
The optical package is only included in the Equilibre and Optimale plans:  - With the Equilibre package, it entitles you to €200 / year for a frame and ...
Thu, 21 Mar, 2024 at 9:20 AM
How does dental reimbursement work ?
Routine dental care is reimbursed regardless of the plan chosen.  Dental prostheses are reimbursed under the Equilibre and Optimale plans only:  - U...
Thu, 21 Mar, 2024 at 9:21 AM
What does social security reimburse ?
Social Security health reimbursements are calculated on the basis of a basic rate, known as the Social security reimbursements are calculated on the basis...
Thu, 21 Mar, 2024 at 9:22 AM
What are the actual costs for mutual reimbursements ?
The actual costs only relate to the treatment you have received following hospitalization.  However, in the case of normal care such as a consu...
Thu, 22 Jul, 2021 at 3:32 PM