When will I receive my third-party payment card ?
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You will be able to find a digital version of your "tiers payants" card in your customer area, 48 hours after signing up.
Concerning the paper version of your card :
As soon as your Lovys complementary health insurance takes effect, you will receive a Lovys mutuelle card at home within 5 working days.
You can then present this card to any healthcare professional to avoid advancing all or part of the cost of consultations or medication.
Your third-party payment card will be sent to you :
- Immediately after informing your social security number directly on the subscription form.
- Or after subscription, by sending your social security entitlement certificate from your customer area or by e-mail to [email protected].
Please note: This card is sent on the contract effective date. If you choose a future start date, your card will be sent to you on that date.
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