How do you get your statement of information? How soon can you get it?
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You would like to obtain a statement of information to complete your Lovys subscription.
First of all, why do we need your information statement? Quite simply to check the information you provided when you took out your policy. Your information statement contains all your insurance history and details your no-claims bonus.
To obtain it, simply contact your previous insurer, who will send it to you within 15 days. Please note that this document must be less than two months old for us to validate it.
To make sure you have received the right document, please check that it includes the following information:
- The date of your last insurance contract
- The drivers named in the contract (surname, first name, driving licence number and date obtained, etc.)
- Information about your vehicle (registration number, model, fuel, use, date of registration, etc.)
- Claims history
- Your level of responsibility in each accident
- Your no-claims bonus coefficient
For your information, if you have been insured as part of your profession, you can provide us with a certificate from your employer proving your period of cover. This must be written on company letterhead and must specify :
- The period of insurance and claims reported, as well as the regular use of the vehicle.
- The name of the insurance company and the contract number.
You would like to obtain a statement of information for a current or cancelled Lovys car insurance policy.
At Lovys, you can request your information statement directly from your customer area in the ‘my insurance’ section.
1) Click on ‘Get my information statement’.
2) You will be redirected to a new page, where you can specify your request: just follow the instructions!
3) You will receive your document by email as soon as possible.
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