Sometimes we need reinforcement even faster than the light. It is on this principle that we have developed an assistance service available every day of the week, at all times!
Our 24/7 assistance is available as an option when taking out a new home insurance contract for an additional cost that is contained so that everyone can benefit from it.
We therefore offer you two versions of this assistance guarantee:
The “Essential” formula which offers you the following services:
● Early return
● Provisional repair or guarding
● Temporary accommodation
● Child care or transport
● Animal care
● Emergency case
● Cleaning of the damaged home
The “Comfort” formula which offers you the following services:
All the services of the “Essential” pack
But also specific support for:
● Locksmith → 500 € Maximum per event / 2 interventions per year
● Plumbing → 150 € Maximum per event / 2 interventions per year
● Heating, Gas, Electricity → 150 € Maximum per event / 2 interventions per year
And to benefit from it. Just pick up your phone and get in touch with our agents.
? If you have not subscribed to this option, you can benefit from this service at an additional cost.
? If you have subscribed to this option, you will be asked to provide your contract number, surname, first name and postal address; as well as the Assistance plan to which you have subscribed.
You can of course find this information in your Special Conditions available in your customer area.