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How to add a beneficiary?
1. In order to add a beneficiary you have to log in to the Back Office (BKO) in this link with your credentials as shown below 2. Then you click on Po...
Fri, 8 Mar, 2024 at 6:09 PM
How do I cancel my policy?
In order to cancel your policy you have to log into your account at the Lovys website, access and click on "Policies" Choose the policy you ...
Tue, 26 Mar, 2024 at 1:10 AM
How to add a bank as beneficiary?
Unfortunately for the moment we do not count with this option available.
Tue, 19 Mar, 2024 at 3:20 PM
Can I subscribe a insurance for a home outside Continental Spain?
Unfortunately for the moment we cover only Spain in the Continental area.
Tue, 19 Mar, 2024 at 3:25 PM
How do I subscribe to a home insurance online?
In order properly subscribe to home insurances for Spain you need to follow the next steps. 1.
Tue, 19 Mar, 2024 at 10:32 PM
How do I cancel a contract for a customer?
Customers can request a cancelation of their contract at anytime from their personal space, we do not cancel in behalf of the customer anymore.
Tue, 26 Mar, 2024 at 2:15 AM
How do I look for customer's contract?
In order to find a policy you need to access to your BKO (Back Office) Once you access click on Policies List to open the search bar
Tue, 26 Mar, 2024 at 2:59 PM
How do I check the customer's payment status?
Wed, 27 Mar, 2024 at 2:29 PM
How to check the status of a claim for a customer?
Wed, 27 Mar, 2024 at 2:38 PM
How to treat a claim from Wakam?
First you have to change the email source from Miguel Freitas email to the customer's email.
Wed, 27 Mar, 2024 at 4:34 PM