Rent Guarantee

Does the contracting property owner have to be the same as the property owner named on the lease?
Yes, the property owner who takes out the Rental Default Insurance must also be named on the lease agreement. If this is not the case, the insurance cannot ...
Mon, 5 Sep, 2022 at 10:26 AM
Is there a deadline for the property owner to make a claim?
Yes, there is a deadline for the property owner to submit a claim and it is very important that you are aware of this if you want to make the most of your r...
Mon, 5 Sep, 2022 at 11:42 AM
What should you do if you want to cancel your Rent Default Insurance policy?
Rent Default Insurance is an annual insurance policy with monthly payments. You will be able to cancel the renewal of your policy between 60 and 5 days befo...
Mon, 5 Sep, 2022 at 1:45 PM
My tenant has a guarantor and I would like to add him in the quote, how can I include his details and documents in the application for my rent insurance?
Send us an email to support@lovys.com with the subject "guarantor + quote number" and the following details: - your quote number (you can find...
Tue, 7 Jun, 2022 at 12:00 PM
What happens if one of the tenants wants to leave and therefore terminate the rental contract?
The tenant cannot leave as long as the contract is in force.  The decision to terminate the contract rests with the landlord and would void the renter'...
Tue, 7 Jun, 2022 at 12:06 PM
How do I sign my particular conditions when I take out a Lovys renter's insurance policy?
The particular conditions, which include the user's unique information relating to their rented property, will appear on the client personal area once ...
Tue, 7 Jun, 2022 at 12:07 PM
How many days do I have to upload all the necessary documents before my non-payment insurance policy expires due to missing documentation?
You have 60 days from the time you sign up for your default insurance to upload all the necessary documents before we are forced to cancel your policy due t...
Tue, 7 Jun, 2022 at 12:07 PM
How long is the insurance valid and how often is it paid?
The Rent Default Insurance is valid for one year and it renews automatically unless you request cancellation beforehand. Payment is monthly, for this policy...
Mon, 5 Sep, 2022 at 10:42 AM
Once I have taken out Rent Default Insurance with Lovys, when does my policy come into effect?
You decide when your rent default insurance policy will come into effect. You can choose the time that best suits you as long as it is within 2 months of yo...
Mon, 5 Sep, 2022 at 11:03 AM
What is payment method for the Rent Default Insurance?
You will be able to pay your Rent Default Insurance subscription by credit or debit card.
Mon, 5 Sep, 2022 at 11:06 AM