In the event of a claim, whatever the price of your smartphone, Lovys will replace it. Within 48 hours you will receive your new reconditioned smartphone, of the same model (or with equivalent characteristics if you had an antique). 



The first advantage of our formula : there is nothing to forward anywhere.  


  • In the event of a repair, you will receive a repair voucher to be scanned at your repair shop. 


  • In case of replacement, we send your new device directly to you. 



The second advantage : you only pay the deductible. 


  • Whatever the price of your smartphone, if it needs to be replaced, we will pay for the entire purchase of a new device of the same model and you only have to pay the deductible. 



Suddenly everything is better, life is good again...