Rent Guarantee

My Rent Default Insurance policy is not in effect yet: what could be the reason?
If your policy is not active yet, you should consider the following: Have you made sure that your potential tenant has signed the consent to the processing ...
Mon, 5 Sep, 2022 at 11:18 AM
What documents does the tenant need to have so that the policy can come into effect?
If you decide to take out Rent Default Insurance, you should bear in mind that, depending on the type of tenant, you would need specific supporting document...
Mon, 5 Sep, 2022 at 11:23 AM
When taking out a Rent Default Insurance, what happens if the tenant involved is not eligible after the solvency test has been carried out?
If the risk analysis turns out negative (i.e., the tenant does not pass the solvency test), an email will be sent to the property owner informing of the sit...
Mon, 5 Sep, 2022 at 11:29 AM
Where can I see all my policy documentation when I take out a Rent Default Insurance?
All the documentation can be found on our website https://www.lovys.com/es/, in the Help - Personal area section. All you need to do is enter your username ...
Mon, 5 Sep, 2022 at 11:31 AM
If the tenant stops paying but still lives in the property and the electricity bill is in my name, can I cancel the electricity bill?
No, you cannot cancel the electricity bill even if your tenant does not pay the rent. We know that this can be really uncomfortable and unfair, but if you ...
Mon, 5 Sep, 2022 at 11:48 AM
Whether it is before or after the property owner submits the claim and the legal proceedings begin, if the tenant stops paying and seems to have left the property, can I get in and change the lock?
No, you cannot get in the property and change the lock, even if your tenant stops paying the rent. Contact your insurer's case manager or your lawyer ...
Mon, 5 Sep, 2022 at 12:00 PM
After submitting a claim, what are the possible scenarios we can face as owners?
After a claim has been submitted under the rent default insurance and a lawyer has been assigned to your case, your tenant will be contacted. Once this happ...
Mon, 5 Sep, 2022 at 12:12 PM
What is the enervation of eviction?
The enervation of the eviction is the possibility for the tenant to stop the eviction process by paying the money owed to the property owner and, thus, prev...
Mon, 5 Sep, 2022 at 12:21 PM
What documentation do I need to inform that the tenant has stopped paying rent?
The documentation you need to inform that your tenant has stopped paying the monthly rent is: Copy of the lease agreement signed by both parties and co...
Mon, 5 Sep, 2022 at 12:23 PM
What exactly does an eviction trial consist of?
The ‘lawsuit for non-payment of rent and eviction’ is a procedure that aims to claim the payment of the rent due from the tenant and to repossess the proper...
Mon, 5 Sep, 2022 at 12:30 PM