Pet insurance

I cannot find my animal in the list, what should I do?
If you cannot find the breed of your pet in the list, please for the time being choose the most similar breed available.  Once you have finished t...
Thu, 22 Jul, 2021 at 6:30 PM
Am I covered against the theft of my animal?
Yes, as long as you choose the option: Loss or Theft  If the worst happens, and a bad guy steals your pet, you will be covered by your Lovys pe...
Thu, 22 Jul, 2021 at 6:27 PM
How long does the contract last?
Your contract is signed for a legal duration of one year, renewable each year. This annual period ensures you a fixed tariff.  And since we are the firs...
Fri, 10 Sep, 2021 at 3:47 PM
Why must my pet have been examined by a vet in the last 12 months?
Firstly, we recommend having your pet checked up regularly as a matter of good practice, ensuring that he or she is always in good health and that any serio...
Thu, 22 Jul, 2021 at 6:27 PM
Does my warranty work abroad?
Travel in peace with Lovys!  In effect, all of your package's guarantees will included in the charges that you will have paid in order to b...
Thu, 22 Jul, 2021 at 6:31 PM
What are the payment options available?
Your Lovys subscription is automatically transferred every month on the anniversary of the signing of your first contract.  Our payment system ...
Thu, 22 Jul, 2021 at 6:28 PM
When should I pay the subscription?
Lovys enables you to insure all of your goods and loved ones via one monthly subscription.  Here we explain to you how it works:  ...
Thu, 22 Jul, 2021 at 6:31 PM
When and where are the invoices and my contract available?
Paperwork is a thing of the past. That's why Lovys adapts itself to you! At the moment when you make your payment and sign your contract, Lovys will sen...
Thu, 22 Jul, 2021 at 6:31 PM
In the event of a claim, will you reimburse me for all of the care?
Depending on the package you choose, you will have a different level of reimbursement. Here is a breakdown of the packages available.  Essen...
Thu, 22 Jul, 2021 at 6:28 PM
How do I report my claims?
Your claims can be reported online from your client area www.lovys.com/fr (and soon the app) in just a few clicks.  Once your claim has been de...
Thu, 22 Jul, 2021 at 6:31 PM