If your phone is broken or stolen, report your claim directly on the Lovys application available on android and IOS and follow the instructions. 

After evaluation of your damage, you will be informed via the application of the status of your claim. 

In case of validation, the deductible will be debited from your account. You will then receive a repair voucher that will allow you to repair your phone in one of the shops of our partner PSM. Your phone will be ready in less than an hour (subject to parts availability).  

Yes, with Lovys, you're alive!